Privacy Policy

Last Updated: January 2025

1. Data Controller

Ylexironthak
5 Merchant Square
London W2 1AY
United Kingdom
Email: customer@ylexironthak.world
Phone: +44 20 7262 1000

2. Data We Collect

We collect and process the following types of personal data:

2.1 Information You Provide

Name and email address when you contact us through our contact form
Message content submitted through our contact form
Any other information you choose to provide when communicating with us

2.2 Automatically Collected Information

Cookie data and preferences
IP address and browser information
Pages visited and time spent on our website
Referring website addresses

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you submit our contact form or accept cookies
Legitimate Interests: To improve our website and services
Legal Obligation: To comply with applicable laws and regulations

4. Purpose of Data Processing

We use your personal data for the following purposes:

Responding to your inquiries and providing customer support
Improving our website functionality and user experience
Analysing website traffic and usage patterns
Complying with legal obligations
Protecting against fraud and security threats

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy:

Contact form submissions: 3 years from the date of submission
Cookie data: As specified in our Cookie Policy
Analytics data: 26 months
Legal compliance records: As required by applicable law

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

Service providers who assist in operating our website
Legal authorities when required by law
Professional advisers such as lawyers and accountants

All third parties are required to maintain the confidentiality and security of your personal data.

7. International Data Transfers

Your data may be transferred to and processed in countries outside the United Kingdom. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

Right of Access: Request a copy of your personal data
Right to Rectification: Correct inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data
Right to Restriction: Limit how we use your data
Right to Data Portability: Receive your data in a structured format
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, contact us at customer@ylexironthak.world

9. Security Measures

We implement appropriate technical and organisational measures to protect your personal data, including:

HTTPS encryption for all data transmission
Secure cookie implementation with SameSite and Secure flags
Regular security assessments and updates
Access controls and authentication procedures
Employee training on data protection

10. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this policy regularly.

12. Contact and Complaints

For questions about this Privacy Policy or to exercise your rights, contact us at:

Email: customer@ylexironthak.world
Phone: +44 20 7262 1000
Address: 5 Merchant Square, London W2 1AY, United Kingdom

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated:

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
United Kingdom
Website: ico.org.uk